Internal — Ambassador Program

All modules,
in one place.

Each module is self-contained: setup → video → recap → quiz. Pass at 80% to mark complete. Use your work email for credit.

01

Membership & Account Management

iFIT memberships, the family plan, and how account hand-offs work for retail.

All Ambassadors 32 slides Open → 02

Content Discovery & Navigation

Help any customer find the workout they want in seconds.

All Ambassadors 12 slides Open → 03

The In-Workout Experience

ActivePulse, SmartAdjust, and customizing every control during a workout.

All Ambassadors 14 slides Open → 04

Workout Types & Engagement

Studio, Outdoor, Audio + Maps, Build Your Own, Goal, Series, Challenges, Trophy Case.

All Ambassadors 23 slides Open → 05

Pairing, Connectivity & Integrations

Bluetooth, Apple/Garmin/Samsung HR, BYOD, Apple Health, Garmin, Strava.

All Ambassadors 23 slides Open → 06

Apps, Music & Streaming

App management, Feed.fm + personal music, Ergatta, and Netflix/Prime PiP.

All Ambassadors 17 slides Open → 07

Settings & Troubleshooting

Generation, calibration, updates, pinhole reset, report-an-issue, and the CS Help Menu.

All Ambassadors 21 slides Open → 08

Demo Mode

Set up retail floor demo mode in five minutes — PIN 5294, six numbered steps.

Retail Only 13 slides Open → 09

Commercial Differences

Commercial 2.0, QR login, guest vs member, walk-up screen via Athena, PIN 3867.

Commercial Only 23 slides Open →
iFIT Ambassador Program Updated May 2026