Internal Ambassador Program
Module 09 · Add-onCommercial Ambassadors~13 min · 6 videos

09

Commercial
differences.

AudienceCommercial ambassadors
FormatSlides · 6 videos · Quiz
Pass mark80% · Unlimited retakes
Module 09 · Commercial Differences
What you'll learn

How commercial differs from retail.

01

Explain how the commercial UX differs from retail.

02

Set up a custom walk-up screen using Athena and a club code.

03

Talk through guest vs member experience on a commercial machine.

04

Know the club settings PIN — and which features it gates.

Module 09 · Commercial vs retail at a glance
Commercial vs retail at a glance

How they
differ.

01

Account model: commercial supports member sign-in via QR + a guest path; retail is single-account.

02

Content model: same iFIT library; commercial layers operator-controlled content and apps on top.

03

Branding controls: operators set a custom walk-up screen via Athena; retail has none.

04

PIN gating: commercial uses PIN 3867 for Club Settings (operator-only).

Module 09 · Topic 01 of 06 · Setup
Setup · Topic 01

Why operators
care about the upgrade.

Commercial 2.0 is the biggest UX change in years. QR-code login replaces typed credentials, the dashboard is redesigned, and the PIN is new.

Topic New with
2.0
Commercial playlist · ~2 min.
Module 09 · Topic 01 · Video

01

Watch

New with
Commercial 2.0

Login, navigation, PIN, Workout Creator changes.

Module 09 · Topic 01 · Recap
Recap · Topic 01

New with 2.0 —
what to remember.

01

  • 01

    QR code login replaces typed credentials.

  • 02

    Redesigned navigation sidebar and dashboard.

  • 03

    New downloadable apps available in the app store.

  • 04

    PIN code 3867 replaces the old gesture for club settings.

  • 05

    Workout Creator now includes custom and goal-based modes.

  • 06

    Enhanced in-workout customization for metrics, charts, and controls.

Module 09 · Topic 02 of 06 · Setup
Setup · Topic 02

Tour of the
Freemotion interface.

Familiar iFIT structure adapted for shared use. The big new split is user-level Settings vs operator-level Club Settings.

Topic Overall
navigation
Commercial playlist.
Module 09 · Topic 02 · Video

02

Watch

Overall
navigation

Side menu, dashboard, app tray, settings split.

Module 09 · Topic 02 · Recap
Recap · Topic 02

Commercial navigation —
what to remember.

02

  • 01

    Familiar iFIT structure adapted for shared/commercial use.

  • 02

    Side menu, dashboard, and app tray follow the retail pattern.

  • 03

    Settings split: user-level Settings and operator-level Club Settings (PIN 3867).

Module 09 · Topic 03 of 06 · Setup
Setup · Topic 03

Two paths:
scan or guest.

Operators choose which path to default to. Members get personalization; guests get the library and a great trial.

Topic Login
screen
Commercial playlist.
Module 09 · Topic 03 · Video

03

Watch

Login screen

QR scan, guest entry, operator default.

Module 09 · Topic 03 · Recap
Recap · Topic 03

Commercial login —
what to remember.

03

  • 01

    Members: scan the QR code with phone, log in via phone, stay logged in.

  • 02

    Non-members: tap "Workout" to log in as a guest and access content.

  • 03

    Operator decision: which path to default to on club equipment.

Module 09 · Topic 04 of 06 · Setup
Setup · Topic 04

What unlocks
with a paid account.

Both get the iFIT library. Personalization is the upsell — and it's the talking point that converts club members.

Topic Guest vs
member
Commercial playlist.
Module 09 · Topic 04 · Video

04

Watch

Guest vs
member

Library, scheduling, recommendations, badges.

Module 09 · Topic 04 · Recap
Recap · Topic 04

Guest vs member —
what to remember.

04

  • 01

    Both have access to the iFIT workout library.

  • 02

    Paid members unlock: scheduled/saved workouts, personalized recommendations, SmartAdjust, Trophy Case.

  • 03

    Guests get a great trial — but the personalization is the upsell.

Module 09 · Topic 05 of 06 · Setup
Setup · Topic 05

Branded screensaver,
via Athena.

Athena is iFIT's operator portal. Submit an image, get a club code, paste the code on every machine — done. Future updates auto-flow.

Topic Walk-up
screen
Athena → club code → equipment.
Module 09 · Topic 05 · Video

05

Watch

Walk-up
screen

Athena flow + Club Code + optional QR.

Module 09 · Topic 05 · Recap
Recap · Topic 05

Walk-up screen —
what to remember.

05

  • 01

    Operator submits walk-up image via Athena (sales rep can grant Athena access).

  • 02

    Athena returns a club code; enter it on each piece of equipment to apply.

  • 03

    On the equipment: Settings → Club Settings → enter PIN 3867 → Add Club Code → paste.

  • 04

    Future image updates flow through Athena automatically — no need to revisit each machine.

  • 05

    Optional QR code on the screen takes customers to a login page.

Module 09 · Topic 06 of 06 · Setup
Setup · Topic 06

Same multi-app,
operator controlled.

Operators choose which apps appear in the tray and customize the in-workout layout. Members get the same multi-app feel as retail.

Topic Multi-app on
commercial
Club Settings (PIN 3867).
Module 09 · Topic 06 · Video

06

Watch

Multi-app

Operator-curated apps + in-workout layout.

Module 09 · Topic 06 · Recap
Recap · Topic 06

Commercial multi-app —
what to remember.

06

  • 01

    Manage apps via Club Settings (PIN 3867) — operators control what's installed.

  • 02

    Apps launch from the home screen app tray.

  • 03

    Customize in-workout layout (metrics, charts, full-screen).

  • 04

    Apps work alongside manual, guided, or custom workouts.

Module 09 · Module recap
What to remember

Six things
to remember.

01

PIN 3867

Club Settings PIN. Different from Demo Mode (5294).

02

QR-code login

Replaces typed credentials. Members scan with their phone.

03

Guest vs member

Both get the library. Members get personalization, badges, schedule.

04

Athena = walk-up

Submit image → club code → paste once. Updates auto-flow.

05

Two-tier settings

User Settings vs Club Settings (operator-only, PIN-gated).

06

Three creator modes

Goal, Custom, Map — same modes as retail Workout Creator.

Module 09 · Quiz
Module 09 · Quiz

Take the quiz
to complete the module.

Pass at 80% to mark Module 09 complete. Use your work email — that's how completion gets credited to you.

Open Module 09 quiz

What to expect

Format5–7 multiple choice
Pass mark80%
RetakesUnlimited
Time~5 min
EmailRequired · verified